Delivering excellent client care to Flynet Limited, trading as Jubilant, a leading supplier of mainframe software products for nearly 30 years.
Delivering excellent client care
A look into how Gascoynes approach client care
Flynet Limited, trading as Jubilant, has been supplying leading mainframe software products for nearly 30 years. Headquartered in Cambridge, they provide their solutions to over half a million users globally and are proud to have built a wide client base including leading organisations such as Aviva, BMW, DHL, Tesco, the US Department of Justice and Bank of America.
Flynet founder Andrew Bentinck was introduced to Gascoynes by a business connection back in 2017. At that point they decided to make the move over from their previous accountant.
Gascoynes provide Flynet with a broad range of accountancy services. From taxation advice through to helping with their R&D grants, they also support the Flynet finance team with their year-end accounts including corporation tax submissions and confirmation statements.
Of significant value to Andrew and Flynet’s Finance Manager Samantha Burrows is the level of client care and accessibility they enjoy from the Gascoynes team. Both Samantha and Andrew both feel they are to reach out whenever they need to but also like that Gascoynes keep in regular contact throughout the year and are ‘hands-on’ with their business.
Samantha said “I regularly speak to Daniel at Gascoynes who is a brilliant first point of contact. I find them highly responsive to any questions or issues we have especially during our year end period and they go out of their way to look after us as clients.”
Andrew added “I wholeheartedly recommend Gascoynes to any business in need of an accountant. They consistently provide immediate, expert answers without the need for follow-up or delays. Their team is always well-informed and proactive, addressing questions with clarity and insight. I have complete confidence that we are finally with the right accountants.”
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Whether you are thinking that now might be the right time to move accountants or you would like to discuss one of our accountancy services with us, please complete the form below and a member of our team will be in contact.
We have offices at these locations in Suffolk and Norfolk: Wymondham, Bury St Edmunds, Ipswich, or Stowmarket
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